Photo source: The Star
Safaricom customers will now enjoy lower roaming rates for calls, SMS and Internet in 21 countries, CEO Bob Collymore has said.
Making the announcement on Friday, Collymore said the aim is to provide its subscribers with affordable services wherever they go.
“We always place the needs of our customers at the forefront of our business. We have aggressively lobbied countries and our partners to ensure our subscribers can enjoy the same reliable communication services they have come to know in Kenya when they travel at significantly reduced rates,” he said.
The new tariffs will see Kenyans pay Sh200 for up to 10 minutes of talk-time, Sh10 per SMS, and 10MBs of internet data in the countries whose local telecommunication firms have partnerships with Safaricom.
They include Albania, Czech Republic, Germany, Greece, Hungary, Ireland, Italy, Malta, New Zealand, Portugal, Romania, Spain, Netherlands, Turkey, United Kingdom, Democratic Republic of Congo, Ghana, Lesotho, and Mozambique.
To access information on the charges in specific countries, PostPay customers can dial *200# and PrePay *100#, then select 'Products & Services' followed by 'Safaricom Roaming' and follow the prompts.